Having some gobshite engineer babble on at me that he's rushed off his feet (he had three jobs to do), and how I had to tell him exactly what he should be doing (regardless of him actually knowing this anyway)... when I was facing a mass of utter drivel from other jobs (20-25 or so jobs for the day). As soon as the engineer uttered "unprofessional", the speak was put on mute, the headset was hung up, I went for a coffee. Upon returning, he'd hung up. A smart move by the engineer, possibly his best move of the day.
As for the shops... well. Being pestered every 5 minutes doesn't help, especially as I'm being hindered *by* the shop who's pestering, because I'm being hindered by *another* shop... have a guess how many rounds that one goes.
The shops argument? It's weekend. Well, I'm amazed!
And finally... one gormless shop telling me they've done something... which is part of their process anyway. I felt a round of applause was required, especially as this particular shop had nothing logged against them... until I logged a chargeable call, due to me getting pestered for no reason.
Some days, I forget the reason I like my job.
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