Dealing with Tiscali for the past two days. Yesterday, real progress was made, Tiscali owned up to the fault being their fault.

Today, back to square one... Tiscali saying "We can connect, so what's the problem?"

... when they blatently haven't listened to a word I've told them.

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Galleries: Monochrome : The best

Boltondave:

Dealing with Tiscali for the past two days. Yesterday, real progress was made, Tiscali owned up to the fault being their fault. Today, back to square one... Tiscali saying "We can connect, so what's the problem?" ... when they blatently haven't listened to a word I've told them.

Tiscali have always been one of the worst for customer services, and the number of readers in Computer Shopper, who have complained about them is unreal.

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SK
The Best Photographer in the world 4th November - 5th November 2006 & 17th-18 November 2007
Oldboy’s Gallery

OldBoy:

Tiscali have always been one of the worst for customer services, and the number of readers in Computer Shopper, who have complained about them is unreal.

We have a commercial/UK-wide customer who's using them for the time being. Tiscali are incredibly quick to say "Not our problem", which is a response I'm used to when dealing with comms companies. However, this particular problem has been going on since March, with Tiscali saying "Not our problem", regardless of some helpdesk guy admitting (after repeatedly telling him the IP range we're trying to use for this site, not the WAN IP they use (and say all's ok with)) there's a problem in Tiscali.

The desk I work for are realising how determined I can be. Tiscali are "fobbing off" the wrong person.

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Galleries: Monochrome : The best

Boltondave:

OldBoy:

Tiscali have always been one of the worst for customer services, and the number of readers in Computer Shopper, who have complained about them is unreal.

We have a commercial/UK-wide customer who's using them for the time being. Tiscali are incredibly quick to say "Not our problem", which is a response I'm used to when dealing with comms companies. However, this particular problem has been going on since March, with Tiscali saying "Not our problem", regardless of some helpdesk guy admitting (after repeatedly telling him the IP range we're trying to use for this site, not the WAN IP they use (and say all's ok with)) there's a problem in Tiscali. The desk I work for are realising how determined I can be. Tiscali are "fobbing off" the wrong person.

Also remember Computer Active trying to contact them and be unable to get through. When they did and were promised a phone call by return, never got one.

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SK
The Best Photographer in the world 4th November - 5th November 2006 & 17th-18 November 2007
Oldboy’s Gallery

went out with the camera today, but was too hungover and feeling sick to even bother taking a single photograph!!!
maybe tomorrow will bring better things. hope so

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My DCM gallery click me!!

dont be afriad that your life is going to end, be afraid that it will never begin!

www.eddfury.com - My landscape photography work!

Bl**dy Linksys wireless internet connection. Blasted thing keeps dropping out. Go wired if at all possible is my advice.

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My DCM Gallery

A woman pushing a kid in a stroller, just walks out on the road in front of me. She waved at me like I'm supposed to grant her the right of way and just kept walking.
More and more I see people walking, people driving no concern for the rules of
the road just do as they please as if the rest of us don't count. Actually it goes beyond
just the rules of the road it goes to the rules of decency and good manners.

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what we have here...is a failure to communicate

Mygallery

flckr

spin498:

A woman pushing a kid in a stroller, just walks out on the road in front of me. She waved at me like I'm supposed to grant her the right of way and just kept walking.
More and more I see people walking, people driving no concern for the rules of
the road just do as they please as if the rest of us don't count. Actually it goes beyond
just the rules of the road it goes to the rules of decency and good manners.

Another side to this is getting abuse/insults for avoiding accidents.

... no, I don't quite understand that one either.

An example though, driving home I noticed some guy in a bicycle going slowly enough to have to wobble around to keep going. To remind this "genius" that I'm about to run over him, I beep the car horn. He instantly turns round, sees me, takes avoiding action, and gives me a mouthful for having to make him actually look where he was heading.

Another example. Two "stupids" on bicycles, pratting around on an open road. They shot up into some exit/escape road. Along came a Rangerover. At the same time, one of these "stupids" shot out of the exit/escape road, causing the driver to swerve to avoid. The driver got abuse and insults for avoiding a collision.

Why?

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Galleries: Monochrome : The best

Boltondave:

OldBoy:

Tiscali have always been one of the worst for customer services, and the number of readers in Computer Shopper, who have complained about them is unreal.

We have a commercial/UK-wide customer who's using them for the time being. Tiscali are incredibly quick to say "Not our problem", which is a response I'm used to when dealing with comms companies. However, this particular problem has been going on since March, with Tiscali saying "Not our problem", regardless of some helpdesk guy admitting (after repeatedly telling him the IP range we're trying to use for this site, not the WAN IP they use (and say all's ok with)) there's a problem in Tiscali. The desk I work for are realising how determined I can be. Tiscali are "fobbing off" the wrong person.

I went without an internet connection for five weeks because of Tiscali... I 'upgraded' to their top package and without warning found I'd lost the connection. I lost count of how many times I ended up calling India to speak to someone who didn't have a clue. I'm not the most computer literate person on the planet but I know enough to know when someone's yanking my chain...

In the end I got so hacked off, I asked 'em for my MAC code and rang BT... After ditching my phone service with TalkTalk and getting everything back under one 'roof', I'm now saving about £20 a month. At least I know now that if something goes wrong, BT own everything and I don't have to go around the houses chasing various companies.

***

My personal rant for the day concerns my bloody laptop - and Acer in particular. I've had this laptop for 10 months now and I've hardly had a hiccup with it (apart from Acer's own software and the fact that for some strange reason despite running XP home, it was formatted in FAT32 and it never, ever defragged properly). Last night it decided to 'degrade' itself back to something resembling an old 486. My old Sinclair Spectrum ran faster!

I open Command Prompt and run chkdsk /f - completely forgetting that it won't fix bugger all because the drive's in use! I took it to a friend who owns a computer shop and we spent hours going over it and neither of us could figure out what was wrong... In the end, I had to remove everything onto a DVD - 1 hour and 9 minutes to burn 3.5gb of data! Luckily most of my images and main documents on an external drive anyway.

So I'm now back to having one drive that's formatted in NTFS and is working properly again! What on Earth possesses Acer to use FAT32 is beyond me.

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Si
DCM
spiritflier.com
My Flickr
BPITW x 4

Spiritflier:

I open Command Prompt and run chkdsk /f - completely forgetting that it won't fix bugger all because the drive's in use!

"chkdsk /f" only works when the PC/laptop is restarted, due to NTFS locking the ... er... FAT32 did nothing with "chkdsk /f"??

Urgh... too much thinking (my 10-day shift finished today)... not enough guinness.

... and tomorrow, that'll be the other way round.

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Galleries: Monochrome : The best

Spiritflier:

My personal rant for the day concerns my bloody laptop - and Acer in particular. I've had this laptop for 10 months now and I've hardly had a hiccup with it (apart from Acer's own software and the fact that for some strange reason despite running XP home, it was formatted in FAT32 and it never, ever defragged properly). Last night it decided to 'degrade' itself back to something resembling an old 486. My old Sinclair Spectrum ran faster!

I open Command Prompt and run chkdsk /f - completely forgetting that it won't fix bugger all because the drive's in use! I took it to a friend who owns a computer shop and we spent hours going over it and neither of us could figure out what was wrong... In the end, I had to remove everything onto a DVD - 1 hour and 9 minutes to burn 3.5gb of data! Luckily most of my images and main documents on an external drive anyway.

So I'm now back to having one drive that's formatted in NTFS and is working properly again! What on Earth possesses Acer to use FAT32 is beyond me.

Most early laptops running XP were set-up as FAT32, so users had the choice of running this or NTFS. Once set up as a NTFS it can't be changed back to FAT32 file system. When you first used the laptop, it should have asked if you wanted to change to NTFS, and if you had clicked yes, it would have changed it to NTFS. In fact you could have done this anytime.

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SK
The Best Photographer in the world 4th November - 5th November 2006 & 17th-18 November 2007
Oldboy’s Gallery

Hi Oldboy,

My laptop came with XP already loaded... all it asked me for was a username and some other minor stuff and the activation info. Other than that, it was already partitioned and working in FAT32 so there wasn't an option to change at that point as far as I was aware.

Fortunately, I've managed to completely reformat the entire physical drive into one and reinstall XP in NTFS from the word go... It's now running as sweet as can be and since all the original drivers are easily found on Acer's website, it's just the same as when I got it but without the annoying format arrangements... Even defrag took one tenth of the normal time (I've still got the same amount of stuff on it too).

Just gotta go and download NOD32 again and that's my anti-virus sorted!

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Si
DCM
spiritflier.com
My Flickr
BPITW x 4

Boltondave:

spin498:

A woman pushing a kid in a stroller, just walks out on the road in front of me. She waved at me like I'm supposed to grant her the right of way and just kept walking.
More and more I see people walking, people driving no concern for the rules of
the road just do as they please as if the rest of us don't count. Actually it goes beyond
just the rules of the road it goes to the rules of decency and good manners.

Another side to this is getting abuse/insults for avoiding accidents. ... no, I don't quite understand that one either. An example though, driving home I noticed some guy in a bicycle going slowly enough to have to wobble around to keep going. To remind this "genius" that I'm about to run over him, I beep the car horn. He instantly turns round, sees me, takes avoiding action, and gives me a mouthful for having to make him actually look where he was heading. Another example. Two "stupids" on bicycles, pratting around on an open road. They shot up into some exit/escape road. Along came a Rangerover. At the same time, one of these "stupids" shot out of the exit/escape road, causing the driver to swerve to avoid. The driver got abuse and insults for avoiding a collision. Why?

A bike rider here in Australia just got fined $400Aus for running through a red light with other bikers during a large 100 ppl ride. However whilst he was going through the red light he hit a pedestrian and killing them. (the gentleman crossing the road had the right away). No fine and no jail time for killing someone. As the rider in question left court he managed to jay walk across two roads and didnt even look to see if it was safe to cross.

Dont start me on all the Lance Armstrong wanna bees here

K

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My DCM Gallery

Art Thru A Lens

I just ran out of lager.
That is all.

Matt.

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The all new Matt Harris Photography
DCM Gallery

All those little south park avatar lookalikes. Before this craze, peoples avatars were recognisable. What's with it???